Communications by Design offers expert professional services from our experienced and certified engineering team. With engineering expertise in IP Telephony, PBX systems, data networks, convergence applications and security solutions, Communications by Design can provide consulting, design, implementation, project management, training and maintenance services.
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Network Design Consulting |
Pre-Sales Design Consulting Communications by Design offers RFP support, design consulting, network diagramming, usage flow-charting, and many other services and reports to help customers design complex IP Telephony and call center solutions that fit their specific needs.
Configuration Support Communications by Design has a team of design engineers that can build complex configurations and solutions to fit even the most advanced solutions. With experience in Avaya, Cisco and Microsoft networks, Communications by Design can design integrated hardware and software solutions and provide configuration diagrams and call-pattern reports that make complex technology understandable.
Carrier Network Analysis With many years of experience in designing and implementing IP Telephony solutions, Communications by Design has strong engineering capabilities to help customers evaluate current network usage and to design new strategies for network bandwidth across large, multi-location companies, with cost-savings in mind and a focus on overall network quality.
Network Assessments Communications by Design offers comprehensive Network Assessment Services to provide detailed reports of the current network environment as well as Network Design Recommendations to prepare and enhance the overall network functionality and to ensure the network is IP ready and will provide the security and reliability that is required. |
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Installation & Implementation Communications by Design installs complex IP networks across the county, with many flexible and cost-effective programs. For relocation, opening new locations, upgrades to existing systems, and complex technology refresh, Communications by Design can deliver expert technical installations at an affordable price.
Moves, Adds & Changes Communications by Design offers assistance with moves, adds and changes of voice and data equipment, whether it is a department or a whole building relocation. Communications by Design can complete the entire project or we can augment a company’s technical team to complete the project on time and within budget.
Project Management Communications by Design Project Managers are experts at managing large and small technology installations or projects, whether in one location or multiple city implementations, whether the equipment is provided by Communications by Design or it is equipment you currently own. We provide detailed project plans, and we provide regular updates on the progress of the project.
Application & System Training Communications by Design offers application and system training and technical staff training on industry leading communication products and solutions. This training can be at the time of the installation, following the installation or at regularly scheduled classes. If a company needs additional training to ensure they are getting the most out of their technology investment, Communications by Design offers onsite or remote training through our certified technical team. |
As the complexity and cost of today's telecommunications and networking environments increase, there is a greater need for quality equipment backed by timely, effective and efficient support. Every minute your system or network is not functioning to its maximum capacity, your business loses revenue, profits, and customers. Having reliable and knowledgeable support is key to every business' success. At Communications by Design we provide the most complete support service to assist you in maximizing your communication system's and network's performance. Our uncompromising commitment to quality service and reliability is backed-up by highly trained, multi-vendor certified service professionals. Communications by Design's engineers and technicians understand interoperability across multiple manufacturers and protocols. This eliminates the need to make multiple calls to get the support you need. Furthermore, this type of network expertise is available to you 24 hours a day, 7 days a week, 365 days a year.
Hardware & Software Maintenance Communications by Design offers multi-year maintenance contracts that are flexible and can be customized to a company’s needs, including 8 to 5, 5 days a week all the way to 24X7 contracts. We offer full service maintenance with industry leading technicians across the country through our vendors and partners.
Remote Network Monitoring & Management Complex IP networks, running both voice and data traffic, are critical to your business. Communications by Design offers remote network monitoring and management to prevent downtime and to ensure high-grade voice quality for telephony calls and applications.
Help Desk Support Communications by Design offers technical help desk contracts to provide Tier I or Tier II support to a company’s employees. This frees up its technical team to work on more complex projects. With our team of certified industry experts, we can provide first-call support and diagnostics in a courteous and professional manner and engage the company’s technical team only when necessary. |
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