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IP Telephony, IP PBX & Key Systems |
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Communications by Design, (CBD) engineers and designs solutions for IP PBX, IP Telephony and hybrid key systems from industry leading manufacturers who provide complex voice applications that are integrated into the data network providing solid architecture that enhances productivity and significant cost savings over traditional separate voice and data networks. |
Communications by Design offers products and solutions in voice and data networking technology from leading vendors such as Avaya, Cisco and Microsoft. With full installation and implementation capabilities, Communications by Design offers a complete solution with the simplicity of having a one-point-of-contact for all of your voice and data networking systems.
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Integrating both wired and wireless networks for voice and data solutions provides many customers with the mobility and simplicity they need in their businesses. Communications by Design has consistent and reliable products and solutions to provide a complete wired and wireless campus, with unified administration, for single locations or in a multiple city deployment, with both voice wireless technologies and LAN/WAN wireless technologies. |
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Messaging and Unified Messaging |
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From Automated Attendant software, to multi-location unified voice mail to unified voice, fax, e-mail messaging, Communications by Design has the design expertise to deliver a messaging solution that fits the needs of any organization. |
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Call Accounting and Call Management Systems |
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The devices that enable your employees, customers and partners to contact each other can differentiate your business in many ways. The newest technologies in call accounting and call management can simplify operations and increase agent productivity, which can significantly affect the bottom line for many companies. |
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Communications by Design offers the expertise to plan, design, propose and manage the network services and bandwidth to enable the IP Telephony solutions for today and for tomorrow. Our team of professionals work with the local Telco to make sure your site is ready and you have the best pricing for high speed network access to one or many locations. |
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Branch Office – Remote Worker Solutions |
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The workplace is changing. Leaving the building or working from home is becoming not just an option, but a requirement. Communications by Design offers world class consulting and systems for home office, branch office, remote worker, and multi-location connectivity that makes it seem like you’re all still in one building. |
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Multi-Media Call Center Solutions |
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Call centers and contact center technology is advancing at a rapid rate – so rapid it’s hard to keep up with. Communications by Design has a team of multi-media contact center specialist who are fully certified and have the expertise to design and deliver the most up-to-date technologies including speech, self-service, web chat, unified messaging, unified queuing, IVR applications and predictive dialing functionality. We spend many hours reviewing and learning the applications and our customers benefit from our expertise. |
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Conferencing & Video Conferencing |
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Voice and video conferencing options, including web-based conferencing, are enhancing communications between offices, between employees and between companies and their customers. The pricing of carrier-based conferencing bridges and web-based conferencing such as Webex can be significantly reduced, by using new, affordable in-house systems. Communications by Design can design a conferencing solution that fits a company’s communication needs, and, we can probably save it money, too. |
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Voice and data networks need protection, especially as they are coming together over the IP Telephony network. Communications by Design specializes in security solutions that protect your data and your voice network. Security and data protection are listed as the top concerns that CIO’s are facing in the complex world of technology today. Communications by Design has the expertise to make sure the network is secure. |
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Phones, IP Phones, Desktop Devices, PDA’s & Accessories |
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Communications by Design offers the newest innovations in communication devices that enable employees to have maximum productivity and flexibility. These devices aren’t just phones anymore! These include analog phones, IP Phones, digital phones, PDA’s, computers, laptops, softphones and many other devices that are changing the workplace. |
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Convergence applications that ride on the IP Network are cost effective, can significantly increase productivity and are now very affordable. Applications such as IVR, CTI, Speech Technologies, Self-Service Technologies, and many others, are streamlining operations for many companies, providing better service and better profits. Communications by Design has the experience and the expertise to design, implement and maintain convergence applications that can enhance the way a company does business. |
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